Quick Support Tickets
Questions, requests, or something that needs fixing? Raise a support request, schedule a conversation, or message the team directly from your dashboard. Manage all the conversations in one place.
What you get
A simple platform to manage all your SEO work and handle communication directly. Just raise a request, stay connected, and follow it through.
Raise a Request
Need help with something? Create a support ticket and tell the team what you need, all from your dashboard.
Pick the Priority
Mark your request as low, medium, or high priority so the team knows what needs attention first.
Keep It Together
Replies, questions, updates, and feedback stay in the same ticket thread, so you don’t have to repeat yourself.
Follow the Status
See whether your request is open, in progress, or resolved without having to ask for an update.
How it works
Getting support takes just a few simple steps, all from the same dashboard you use to follow your SEO work.
Raise Your Request
Describe what you need, choose a category, and set the priority.
Choose the Right Category
Select "support," "document request," "query," or another relevant option.
Talk to the Team
A team member can respond directly in the same ticket, and you can reply back.
Track the Progress
Follow the ticket as it moves from open to in progress and, eventually, resolved.
Schedule a Conversation
Sometimes it’s easier to talk, and if you want that, just share the time from the portal.
What’s Beyond Support
Your SEO package also gives you a simple place to stay connected with the work and keep track of what’s happening.
Follow SEO Progress
See ongoing tasks, completed work, milestones, and project updates as your SEO work moves forward.
Review Monthly Reports
Access monthly reports, compare performance, and see what changed from one month to the next.
Approve Deliverables
Review submitted work, share feedback, request changes, or approve deliverables without long email threads.
Manage Your Plan
Keep track of your current SEO package, access project details, and manage your plan from the same place.